Independence is Empowerment

Guiding you step by step to build confidence in everyday life and the digital world.

About Us

We Are a Trusted One

We don't just provide services, we provide a personalized care that impactful and meaningful.

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Happy Family Served
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Years of Experiences
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Professional Caregivers
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Client Satisfaction

About Us

Supporting You, NDIS and Beyond

True Haven Living is open to everyone, not just those with an NDIS plan. We provide guidance and support for people of all ages who want to become more confident and independent in daily life.

Whether you need help with forms, housing, or learning digital skills, our friendly approach makes the process simple and stress-free. We believe everyone deserves the chance to learn, grow, and live with confidence.

Housing & Tenancy Guidance

Supporting clients with clear, practical guidance to secure stable, safe, and well-managed housing. Specialised tenancy support backed by 17 years of real estate experience.

We help clients navigate rental applications, paperwork, tenancy requirements, and communication with property managers. With strong industry knowledge and a supportive approach, we make the housing process easier, clearer, and more achievable for everyone.

Our Services

Practical Support for Everyday Independence

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Housing & Tenancy Guidance

Providing education and guidance around tenancy and housing — including rental applications, entry reports, repairs, and tenancy rights. Drawing on years of experience in real estate and property management to help clients feel informed, confident, and supported.

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Admin Support - life Skills

Helping clients with documents, forms, and everyday admin. From NDIS paperwork and identification forms to applications and general life organisation — offering calm, friendly assistance that takes the stress out of admin tasks.

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Digital Learning & Confidence

Teaching clients how to manage their admin independently — from setting up apps, online accounts, and emails to learning digital skills for everyday life. Support for all ages, helping people feel empowered in a digital world.

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Uplifting Counselling & Personal Growth

Heart-based sessions focused on self-awareness, life direction, and confidence. Supporting clients to recognise their strengths, understand challenges, and explore new passions and pathways in life.

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Youth Life Setup & Independence Support

Many young people leave school feeling unsure where to start, or they may not have access to family support. We provide a safe, encouraging space where they can gain the knowledge, confidence, and structure to begin their independent journey.

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Digital Support

Assistance with smartphones, apps, and technology to stay confident and connected

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Financial Support

Helping with budgeting, bills, and money management for security and independence

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Paperwork Support

Guidance in completing forms, MyGov, and documents with stress-free support

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Employment Support

Support with resumes, job search, and interviews to achieve opportunities

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Life Skills Support

Practical training for independence, organisation, and confidence in daily life

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Personalised Support

Tailored care and assistance designed around your unique needs and goals

How we Serve You

How We Support Your Independence

1

Friendly First Chat
We start with a relaxed conversation to understand your goals, challenges, and where you’d like more independence.

2

Personalised Plan

Together we create a simple plan focused on practical skills — like budgeting, using apps, or handling paperwork.

3

Step-by-Step Guidance

We work with you at your pace, building confidence through real tasks such as paying bills online or updating your resume.

4

Ongoing Support

You’re never alone — we provide continued guidance, encouragement, and troubleshooting as new situations arise.

5

Review and Grow

We check in regularly to celebrate progress and update your plan as your confidence and independence grow.

What Our Clients Say

“True Haven Living has completely changed the way I manage my daily tasks. I used to feel overwhelmed by all the forms and NDIS paperwork, but their Admin & Life Support service made everything easy to understand. They explained each step clearly, helped me stay organised, and treated me with real patience and respect. I finally feel in control of my own responsibilities.”

Rebecca T. Participant, Brisbane QLD

“Before meeting the True Haven Living team, I had very little confidence using technology. Through their Digital Learning & Confidence program, I learned how to use email, online banking, and important apps for my daily life. The support workers never rushed me and celebrated every bit of progress. I now handle my own admin online and feel proud of how far I’ve come.”

Jason M. Community Member, Melbourne VIC

“When I was facing issues with my rental, the Housing & Tenancy Guidance service gave me the knowledge I needed. They walked me through applications, inspection reports, and my tenancy rights in a way that made sense. Their guidance gave me stability and peace of mind. I truly feel more confident about my future and my independence.”

Sophie L. Tenant Support Client, Gold Coast QLD

FAQS

Frequently Asked Questions

We offer practical and emotional support to help people manage everyday tasks, learn life skills, and build independence. This includes admin help, digital learning, housing guidance, personal growth sessions, and youth mentoring.

No. Our services are available to both NDIS and non-NDIS clients. Anyone who wants to improve confidence, organisation, or independence is welcome.

Sessions can be held face-to-face, online, or by phone depending on your location and comfort. Each one is tailored to your goals and pace.

We work with individuals of all ages, from young people stepping into adulthood to adults who need support with everyday tasks. Whether you're learning to manage life independently or seeking guidance for specific challenges, our services are designed to empower everyone.

Your first session is about getting to know your goals and challenges. We’ll create a clear, simple plan to help you move forward confidently and start achieving small, practical wins.

Partnered Alongside Leading Healthcare Brands

Pricing Plans

Private Clients

$60/

hour

$80/

hour

NDIS Participants

Reach Us Out

Build Confidence and Independence With Us

Get friendly, one-on-one guidance to learn digital skills, manage paperwork, and take control of everyday life with confidence.

Reach Out for Friendly Support

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